By renting from us, you agree to the following terms. Please read carefully before completing your booking.
01
Security Deposit
A non-negotiable but refundable security deposit is required for all rentals. This deposit is separate from the rental fee and will be refunded once the item(s) are returned on the agreed date and in the same condition they were received. Any damage or loss will be assessed and deducted from the deposit.
02
Rental Duration
Standard rental period is from morning pick-up to evening return on the same day. Early collection the night before may be arranged upon request, subject to availability.
03
Late Returns & Damages
Late returns or damaged items will incur additional charges at the full daily rental rate. These charges may be deducted from the security deposit.
04
Use of Items
Modifications, alterations, or any form of tampering with rented items are strictly prohibited.
05
Booking Policy
All rentals are processed on a first-come, first-served basis. Full payment is required to confirm and secure any booking.
06
Cancellation Policy
Cancellations made before the scheduled shoot date will incur a 50% charge of the total payment. Same-day cancellations are non-refundable.
07
Logistics & Delivery
Clients are responsible for all logistics costs including delivery and pickup. If items need to be moved to upper floors or require special handling, additional moving costs will be borne by the client.
08
Refund Processing
All eligible refunds will be processed within working hours, 9:00 AM to 9:00 PM.
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